We're part of something bigger.
The Pool Management Group
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Carolina Pool Management - Charlotte
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The Pool Management Group family of companies.
The largest
privately held
pool management company in
the U.S.
16 companies
Across 9 states
Employing over 3500 lifeguards annually
Since 1994, Carolina Pool Management has serviced the greater Charlotte and Piedmont area, providing professional, turnkey swimming pool operations.
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Our size & expertise mean tangible benefits for our customers
National Back Up Team
Whether a major storm strikes the area or our lead technician breaks his leg the first day of summer, our customers are covered. A back up team from The Pool Management Group is ready to be deployed.
Advanced Lifeguard Training
Our lifeguards are Red Cross certified and also trained The Pool Management Group way. From our cognitive blindness training to our proprietary Body On The Bottom training and testing, our techniques address drowning risks of which many pool operators are not aware.
We Lower Your Risk
Research shows accidents can happen at even the best run pools. Our insurance lowers financial risk at our pools with appropriate limits of $20 million.
24/7 Response
We get it. You need answers when you have a question or request. We're available and responsive 24 hours a day.
Online Training Platform
True Customer Focus
Training teens & summer employees, while ensuring they absorb the information, used to be no easy task... until our family of companies built our proprietary online training platform. Now videos and animation keep everyone interested, and our online testing verifies the material is being thoroughly understood. It even includes a video dedicated to proper restroom cleaning!
Our headquarters handles many of our back end business functions such as employee insurance, administration, payroll, and more. They also spearhead major innovations in areas such as technology and our proprietary training. That leaves our team here in Charlotte free to be dedicated 100% to pool operations and customer needs.
Customer Reviews
Yorkshire has been a client of Carolina Pool Management for many years and is extremally please with their service. The lifeguards are very professional, trained to the highest standards, and are very well liked by our residents. Management staff is a pleasure to work with and they strive to meet our needs.
- Jim Obi
Board of Directors
The Village of Lake Park has been a client of Carolina Pool Management since 2003. The pools have always opened on time and the Lifeguard staff has been courteous and friendly. When there has been a mechanical issue, Carolina Pool Management has addressed it immediately to minimize the impact on the residents.
- Cheri S. Clark, Village Administrator
From a water safety perspective, nobody does it better than The Pool Management Group family of companies.